职位描述:
Main responsibilities
1. Team management and development
Train the shop staff, organize the work assignment, set the KPIs and task priorities for the team, define the various tasks for each person, and maintain the stability of the team staff.
2. Store operation and management
Strictly implement and implement the store operation and management requirements, monitor and optimize the supply and inventory of goods in the store, deal with and report emergencies in the store, and ensure no violations of discipline and regulations. Complete daily administrative tasks: shift planning, inventory management, order sorting, sales analysis, financial statements, etc. Manage and strengthen relationships with retailers to ensure that the display meets high standards.
3.customary service
Lead the team to provide pre-sale and after-sales service, actively and timely understand customers 'needs and feedback information, timely deal with customers' demands and needs, and improve customer loyalty to the brand.
4.sell
Make a sales plan, manage and be responsible for achieving all sales targets in the store, and ensure the healthy and sustainable development of sales data. Analyze and complete all kinds of sales reports, timely pay attention to the market and competitive brand information, analyze the store situation and put forward suggestions for improvement.
5.brand image
Clearly understand and actively share the brand history, values and vision, lead the store staff to maintain and maintain the brand and store image, and positively convey the brand culture and connotation.
Qualifications / Skills:
1. College degree or above, Business management or related major is preferred
2. Fluent Chinese (Cantonese) and English communication skills are preferred
3. Have experience in the luxury field and be familiar with international luxury brands
4. Excellent communication and teamwork skills, with team management experience is preferred.
5. Passionate about luxury sales work and good sense of service.
6. Have a keen insight into the high-end luxury goods market, and be able to make flexible adjustments according to the market changes.
7. Familiar with basic wine culture, have relevant knowledge is preferred.
8. Local residents of Macao only.
Compensation and benefits
1. Monthly salary: Macacas Basic salary: MOP 13,000 + service bonus + team commission + KPI bonus (floating).
2. Working time: 8 / H a day (flexible), with 6 days off for a month.
3. Benefits: Health insurance, Housing Public Accumulation Funds, paid annual leave and other generous benefits.
4. Professional training: Provide training on luxury goods knowledge and sales skills.